Innovation Software Group
65 N Plains Industrial Rd
Wallingford, CT 06492
Phone: (203) 774-0512
Fax: (203) 774-0514

Frequently Asked Questions - Hosting


General Network Settings:

Incoming mail server:

Protocol:  POP3, IMAP, IMAPS

Username:  Your full email address including the domain ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ).  Use all lowercase letters.

Outgoing (SMTP) mail server:  Generally, you should use the SMTP server provided by the ISP that you use to connect to the Internet.  A few common ones are listed below.


Alternatively, you can use our servers with authenticated SMTP:

Outgoing mail server:

Use the same username and password that you used for the incoming mail server


Learn to configure your favorite email client

Microsoft Outlook

Mozilla Thunderbird